Frequently asked questions

No. Every lesson is filmed for the parent and shows the activity from start to finish, including what to say and what to do when your child loses interest. If you can follow a recipe, you can run this.

Around twenty minutes, and it does not have to be in one block. Many families do ten minutes in the morning and ten before dinner. Skipping days is expected and breaks nothing.

Almost none. The program is built around paper, tape, containers and things already in your kitchen. A printer helps but is not required, since every printable also works read from a screen.

No. The 5-6 band focuses on school readiness: letter sounds, early writing, number sense, and the self-regulation that makes the first school year easier. Start there and work backwards if you find gaps.

English, Spanish and Portuguese. Your access covers all three, so bilingual families can switch at any time.

Yes, on any plan. The Family plan adds a planner that combines two or three age bands into a single session, which is what parents of siblings actually need.

No. You pay once and the program is yours, including units added later. There is no renewal and no card kept on file.

As KIDSLANDY. If you see a charge you do not recognise, write to us before disputing it and we will identify it or refund it the same day.

Card payments through Stripe. Depending on your country, the checkout may also offer local methods such as Pix, Apple Pay, Google Pay or Link. Whatever appears at checkout is available to you.

The currency of the language version you are using: US dollars on the English site, euros on the Spanish site, Brazilian reais on the Portuguese site. Your bank may add a conversion fee if that is not your home currency.

Yes. Stripe emails a receipt automatically as soon as the payment goes through. If you need a document with different details on it, write to us.

Immediately. The confirmation page shows your access link straight away, and the same link arrives by email within a minute. There is no account to create and no password to remember.

Write to us from the email address you bought with and we send a new one. The link never expires, so there is no deadline for asking.

Yes. The link works on any phone, tablet or computer you open it on. It is meant for one household, not for sharing publicly.

No. New units are added every quarter and they appear in your program area at no extra cost.

Write to us within fourteen days and we refund the full amount. No form, no explanation required.

One email within 14 days of purchase, from the address you bought with. No form and no reason needed.